L.A.
Baby Gear Rental
|
Main Menu |
|
|
|
|
| Things to Do | |
| Travel Tips | |
| How it Works |
|
| Contact Us | |
| |
|
Frequently Asked Questions |
| Tell me about the safety and
cleanliness of your products. We thoroughly safety check each item after it is returned and carefully clean, launder, and sanitize every rental item. We track recall information on a regular basis through the U.S. Consumer Product Safety Commission's website (www.cpsc.gov), which provides automated recall updates on baby equipment. We also register our products with the manufacturer, if applicable. |
How new is your equipment?All of our Equipment is purchased new by L.A. Baby Gear Rental. We promptly send in all warranties so we can be notified of any recalls or safety issues. In addition we track all recalls on the consumer reports website. Your child’s safety is our primary concern. We can provide you with any brand or model information. |
| Can my
car seat be delivered to the airport and my other baby equipment be
delivered to a different location? We would be happy to deliver your car seat to the airport and other gear elsewhere. |
| What is the payment process?
Just give us a call to make your reservation. After that an invoice will be emailed to you. In that email you will be given the option of paying with a Paypal account or by credit card. Payment in full will be required no later than 48 hours prior to delivery. If necessary, we can arrange to accept a personal check upon delivery. |
| Do you offer discounts for
extended stays?
Sure we do. If your stay is going to exceed three weeks please contact us for special pricing. |
| Do you install car seats? While we do not install car seats, we do provide instructions for proper installation. |
|
How will I receive my equipment? |
Where do you deliver? |
| Is there a charge for
delivery and pick up? We do have a $15 flat rate charge for delivery and pick up to most of L.A. County. Service to Orange County requires a minimum order of $100 and a $25 delivery/pickup fee. |
| What if I need something that I
don't see in your inventory? We will do our best ot accommodate any special requests. Just give us a call. |
| What
are your delivery hours? Generally deliveries and pick ups are between 9am and 3pm but we're happy to accommodate your needs at no extra cost. |
| What
is your cancellation Policy? We understand that travel plans can change. There are no charges on orders canceled prior to 48 hours of the delivery date. Orders canceled within 48 hours of the delivery date will be charged 50% of the original order. With the exception of holidays and summer months any order with an early return date will receive a 50% refund on the remaining days. |
| Do you have a minimum order amount? Our minimum order amout is $55 (with delivery fee waived). You may still place an order for any item that is less than this amount but the $55 minimum will apply. If mulitiple items are needed for less than seven days please call for special pricing. |
Copyright © L.A.BabyGearRental 2003. All Rights Reserved.