L.A.
Baby Gear Rental
Frequently Asked Questions |
| Tell me about the safety and
cleanliness of your products. We thoroughly safety check each item after it is returned and carefully clean, launder, and sanitize every rental item. We track recall information on a regular basis through the U.S. Consumer Product Safety Commission's website (www.cpsc.gov), which provides automated recall updates on baby equipment. We also register our products with the manufacturer, if applicable. |
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How new is your equipment? All of our Equipment is purchased new by L.A. Baby Gear Rental. We promptly send in all warranties so we can be notified of any recalls or safety issues. In addition we track all recalls on the consumer reports website. Your child’s safety is our primary concern. We can provide you with any brand or model information. |
Do you deliver car seats to LAX? Sometimes. Travelers needing delivery to LAX generally require delivery at a specific time. Unfortunately it is not always possible to be at the airport at specific times. Please call to see if we can accommodate your arrival and departure date. When possible car seats delivered to the airport are $75 for up to a 10 rental. |
| What is the payment process?
A credit card payment will confirm your reservation. Please call or email with this information. Payment in full will be required no later than 48 hours prior to delivery. If necessary, we can arrange to accept a personal check or cash upon delivery. |
| Do you offer discounts for
extended stays?
Sure we do. If your stay is going to exceed three weeks please contact us for special pricing. |
| Do you install car seats? While we do not install car seats, we do provide instructions for proper installation. |
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How will I receive my equipment? |
Where do you deliver? |
| Is there a charge for
delivery and pick up? We do have a $15 flat rate charge for delivery and pick up to most of L.A. County. Service to Orange County requires a minimum order of $100 and a $25 delivery/pickup fee. |
| What if I need something that I
don't see in your inventory? We will do our best ot accommodate any special requests. Just give us a call. |
| What
are your delivery hours? Generally deliveries and pick ups are between 9am and 3pm but we're happy to accommodate your needs at no extra cost. |
| What
is your cancellation Policy? We understand that travel plans can change. There are no charges on orders canceled prior to 48 hours of the delivery date. Orders canceled within 48 hours of the delivery date will be charged 50% of the original order. With the exception of holidays and summer months any order with an early return date will receive a 50% refund on the remaining days. |
| Do you have a minimum order amount? Our minimum order amout is $65 (with no delivery fee). You may still place an order for any item that is less than this amount but the $65 minimum will apply. If mulitiple items are needed for less than seven days please call for special pricing. |
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